Get In Touch

Have a question about an order, sizing on a wetsuit, fin advice for your new board, or feedback on something you wish we stocked? Write us — every email is answered by a real human, usually within 12 hours during business days.

Customer support

Email: support@riptidesuppliez.store
Phone: (725) 217-4108
Hours: Monday – Friday · 9:00 AM – 6:00 PM Pacific
Average reply time: Under 12 hours during business days

Order & shipping questions

Have your order number ready — it lets us pull up your shipment instantly. Full shipping policy on the Shipping & Returns page.

Returns & refunds

Inside 30 days of delivery: write us, we send you a return label. Unworn wetsuits and unwaxed boards in original condition can be exchanged or refunded. Used soft-goods (worn rashguards, lathered wax) can still be returned for store credit.

Mailing address

Riptide Suppliez LLC
1810 E Sahara Ave, Suite 1538
Las Vegas, NV 89104
United States

Please email us before mailing any return — we will send a return authorization first so the warehouse routes it correctly.